Customer Reviews

Read why our customers love us!

5.0
Based on 96 reviews
5.0
Based on 3 reviews
5.0
Based on 39 reviews
chris bacon
chris bacon
00:21 21 Jul 21
Thoughtful personnel. Pleasant to deal with. No unpleasant surprises.
Steve Michaels
Steve Michaels
19:14 16 Jul 21
These guys are profession, clean and on time. The most pain free plumbing experience ever. Thanks
Jake Mehring
Jake Mehring
21:36 13 Jul 21
They came out and replaced the main water line at my home. Got the job done quickly. Great customer service, professional and friendly. Highly recommend PSS!
ROBERT BOND
ROBERT BOND
02:56 07 Jul 21
Professionally done - VERY clean with attention to detail. They were also courteous and friendly.........better than any "smell good plumber" -- oh, and these guys did not smell !!!
Eveline Packer
Eveline Packer
23:21 25 Jun 21
What a breath of fresh air, a no nonsense company, very professional and polite. Got the job done quickly, cleaned up, and off they went. Glad I found them you will to!!
Parin Demel
Parin Demel
00:09 22 Jun 21
Excellent service always
Jim McCrary
Jim McCrary
23:52 05 Jun 21
Outstanding service. Reasonable pricing. Highly professional. These guys are now my go to plumber! Simply the best!!!
J S
J S
00:24 18 May 21
Rami and his team have been coming to our rescue for the past several years. My sister originally used him when their water heater went rogue. She had such a great experience, we just had to give him a call. Rami is professional, personable, efficient and reliable. His work is good, he keeps up on new technology and makes recommendations without being pushy. If you are having issues with your plumbing and you want an honest estimate from my a skilled professional, you need to give him a call.
BILL MCCAVERTY
BILL MCCAVERTY
00:14 18 May 21
Rami was on time and very professional and completed a very difficult jog - well done !
shweta chauhan
shweta chauhan
20:30 03 May 21
Mr. Rami is very professional and knowledgeable. He knows how to fix the problem and no matter how bad it gets. Lately I have worked with Mr Rami in emergency situations and he has come through my Problems that I was facing related to Plumbing. His crew is very well equipped with all supplies, fast & Professional. Plumbing can be stressful but I know Mr Rami & his team will take care.. (no stress)
Fred Pennington
Fred Pennington
21:36 27 Apr 21
The best service I’ve ever received. These gentlemen knew their job. Very quick and professional
Debi McPartland
Debi McPartland
19:57 26 Apr 21
They went above and beyond to find the leak, repair the pipe and keep my cost down.
erick B
erick B
19:09 22 Apr 21
Rami was great to deal with ! He was able help get the job done quickly and effectively so we could move into our new home.Thank you !!!
Michael Kendel
Michael Kendel
19:18 20 Apr 21
Service was to finish an outdoor sprinkling system. Job done absolutely 100% OK and the sprinklers work very well. A+++++++ rating for all of those who did the work.
Chandra Baylor
Chandra Baylor
20:07 11 Apr 21
Rami has helped with my home and with my father's home in Orange County. He has been very professional and helpful even in a challenging environment. His rates are very reasonable and service is efficient and well done. I would recommend him to anyone.
Hendrik Zwart
Hendrik Zwart
23:26 08 Apr 21
Rami and crew went the extra mile to clear a storm drain. Very friendly and professional.
Rod Mitchell
Rod Mitchell
14:19 20 Mar 21
Rami takes pride in his work and doesn't stop till the project is done right. I give 5 stars!
Tracy Crandall
Tracy Crandall
18:20 17 Mar 21
They were able to accommodate my schedule to replace my laundry hook-up faucet. Arrived on time, were clean, courteous and efficient. The price seemed fair. I will call them again when their services are needed!
Michele Mar
Michele Mar
15:27 14 Mar 21
From his initial questions of diagnosis, you can tell that Rami is a pro. My husband is very picky. He found Rami efficient, quick and friendly. We would highly recommend him and his team!
Stephanie Rose
Stephanie Rose
17:08 10 Mar 21
Responded quickly and cleared the kitchen drain quickly. They also cleaned up after they were finished. Definitely use them again!
Alla K.
Alla K.
06:18 02 Mar 21
I am very satisfied with the service - honest, punctual, do high quality work, responsive, and great attitude! Definitely a trusted plumber!
Alice Rodriguez
Alice Rodriguez
21:34 10 Feb 21
I am a local area realtor and often refer Rami @ PSS to my clients because of his service & professionalism
Catherine Zyetz
Catherine Zyetz
21:24 28 Jan 21
Tracked down the details on a tricky install, quickly brought in the right electrician to compete the job in one day and as always did a professional jib.
David Luzan
David Luzan
17:50 10 Jan 21
We use PSS every time for plumbing issues. And every time we couldn’t be more pleased. Excellent service in EVERY way.
Julia Matthews-Manor
Julia Matthews-Manor
16:03 29 Dec 20
All repairs complete. Sink unclogged. Used extra long snake. Clean efficient, job well done.
Ronnie Shulman
Ronnie Shulman
03:01 23 Dec 20
They did a beautiful job. They were on time and very professional. They explained everything that needed to be done and finished quickly.
Kiril Sakovsky
Kiril Sakovsky
06:29 12 Dec 20
These guys are amazing! Always on time and work is top quality! Simply the best!
Jessica Chan
Jessica Chan
06:58 08 Dec 20
Very efficient and job is well done. )
Jamshid Ebrahimzadeh
Jamshid Ebrahimzadeh
15:03 24 Nov 20
I normally don't write a review on services, but this one deserves one. Rami was professional and honest from the start. We needed our main sewer line dug out, cut out, and a clean-out installed. Rami and his team took care of the issue professionally, on-time, at a reasonable price and as promised.
Melody Malone
Melody Malone
19:32 14 Nov 20
Rami and his co-worker showed up on time and within just over an hour they had our new water heater up and running. We are extremely satisfied with the work they did and recommend them to anyone who needs a good plumber.
ramzi soudah
ramzi soudah
16:45 12 Nov 20
Called Plumbing Service Solutions for a estimate to install a dishwasher that I already purchased. The owner Rami had me text him a photo and was able to provide me a very reasonable price for install all through the phone. When he and his crew showed up, they were wearing masks and gloves and were in and out with the install finished within the hour. Thank you for your amazing service and following COVID guidelines
Sondra Williamson
Sondra Williamson
20:06 11 Oct 20
Rami and his co worker did a professional as well as fast job. After working with another plumbing company and not being satisfied, we found PSS on Yelp. They had great reviews and definitely lived up to the high marks. Rami returned my call quickly. Gave me a VERY fair price, and repaired the leak quickly. He and his co worker even cleaned up after! Quite different than the service we experienced from another company. We recommend PSS highly and will definitely call Rami again!
Craig Partridge
Craig Partridge
15:57 07 Oct 20
We had a leak in our Condo complex garage that had already been “repaired” once before by another plumbing company when the leak started again. We called that same plumbing company again but after cancelling on us two times we were given Rami’s number by another condo owner that had used Plumbing Service Solutions previously and was highly satisfied. So we called them and Rami was on-site within about 30 minutes. He diagnosed the problem and told us what was necessary to repair the leak. Due to some logistics issues because there was more than one condo involved we were finally able to get Rami and his team out and they made the repairs. Looks like we found our new plumbing company for all of our HOA/condo needs. Thanks Rami for your professionalism.
So Bay Mgmt Svcs
So Bay Mgmt Svcs
17:33 28 Sep 20
Rami is a very efficient plumber who is reliable and available in emergency situations when others are not. He is respectful to our tenants and clients and is someone who is able to diffuse an unfortunate situation with his expertise and professional demeanor. We highly recommend him and his company.
Gordon Louttit
Gordon Louttit
15:59 19 Sep 20
My new property insurance carrier required that I install a leak detection system on my water main. This was not an easy thing to achieve and required significant research on the part of the technician to determine which system would work for our application. The installer did the necessary research and installed the system very efficiently.
Roland ..
Roland ..
21:32 18 Sep 20
Rami replaced a shut off valve that was basically built into concrete. A lot of other plumbers were hesitant to do that, but Rami was able to do it and fix...
Aubrey L.
Aubrey L.
13:42 22 Aug 20
Rami is a skilled plumber. He's been in the business a long time. He spent eight hours retrieving a broken piece of pipe from our sewer line that saved us...
Jenny Chen
Jenny Chen
07:01 14 Aug 20
I had a very good experience with Rami and his team. They did a great job providing new water service from the meter to our home, installing a clean-out, and hydrojetting our main sewer line. It was a lot of work but Rami did a great job and got it done quickly. He and his team are knowledgeable, professional, and helpful with answering all my questions. I am happy that we used Plumbing Service Solutions for this big job!
Saray Escalante
Saray Escalante
20:33 20 Jul 20
Thank you Rami for your honesty and hard work!Now I have no problems with my sinks backing up.
Carolyn Powers
Carolyn Powers
14:58 15 Jul 20
Easy to contact, professional, gets work done fast, so pleased with Rami.
Matt Mullen
Matt Mullen
14:02 08 Jul 20
Does a great job! Easy to work with.
Robert Siniscalchi II
Robert Siniscalchi II
00:42 27 Jun 20
Rami was a pleasure to work with. Prompt, professional, informative and patient with all of my questions. Price was slightly above average but the service was stellar. Would recommend!
Michael KENDEL
Michael KENDEL
21:44 10 Jun 20
During a masonry rebuilding of a retaining wall, those workers discovered a water leak from the main household water supply pipe. I called Plumbing Service Solutions, who has done other work for me.in the recent past, to let them know that they needed to repair that water line prior to any further work on the retaining wall. Rami and his assistant came right away and repaired the leak OK. Retaining wall reconstruction proceeded OK after that. I really appreciate Rami's very quick response and his repair of the water line. His service rates more than the miserly 5 stars. He deserves a rating of 5,000 or more stars.
Michael Varela
Michael Varela
18:51 10 Jun 20
I've used Rami a handful of time on my own projects. I've also referred him to family and friends. He's responsive, prompt and does excellent work! I'd highly recommend him for any plumbing needs!
Ramani Mahendran
Ramani Mahendran
17:29 10 Jun 20
I live in a association body corp and the trees roots in the common area have grown into the pipes and swage backed up into my house. This happened on a Sunday and I called Rami. He came within an hour and identified the problem and fixed it. I cannot thank Rami enough and since then I call RAMI for all my plumbing issues. Anyone looking for a professional plumbing services, Rami is the person. You will be very happy with his services. Highly recommend him!
Dana Brooks
Dana Brooks
00:17 12 May 20
Rami has serviced our plumbing needs for more than a year. Each time we call, Rami picks up the phone or responds to voicemails within a couple hours. His prices are reasonable, and service is timely. I highly recommend Rami with PSS, Inc.
Debbie Palmer
Debbie Palmer
00:23 01 Apr 20
Finally, we've found a plumber that provides quality service and professionalism at a fair price! A few months ago, our water heater gave out. Rami provided a detailed quote to replace it and completed the job within a day. He also provided suggestions on proper maintenance and care to extend the life of the unit. Last week our shower valve gave out during the "shelter at home" order and our first call was to Rami. After a short facetime consultation, he assured us it was a quick fix that we could easily do ourselves. With his suggestions and encouraging words we successfully fixed it!! We were quite proud of our accomplishment when we turned the water back on and it didn't spray all over the place! Most importantly, this resolution was done while maintaining the social-distancing order. Thanks Rami! A true gem 🙂
Debbie P.
Debbie P.
17:19 31 Mar 20
Finally, we've found a plumber that provides quality service and professionalism at a fair price! A few months ago, our water heater gave out. Rami...
Yvonnebogdanovich Bogdanovich
Yvonnebogdanovich Bogdanovich
04:20 12 Dec 19
Service was promptly handled
Tom Hindman
Tom Hindman
03:15 02 Oct 19
Rami Hinawi, owner of Plumbing Service Solutions, is an absolute professional. His company is dependable and expert at their trade. He and his crew did a complete re-pipe of my home. I could not be more satisfied with their work and service. They advised and performed beyond my expectation. I highly recommend you use them for your next plumbing project.
Annette Lewis
Annette Lewis
05:42 07 Sep 19
We are a small restaurant that uses them for jetting our pipes for preventive maintenance. They are timely and always clean up before they leave. This is the 2nd time we've used them and will definitely will use them again.
Michael Kendel
Michael Kendel
16:47 31 Aug 19
I contacted this plumbing service about a rather simple outdoor plumbing project. I was able to eMail pictures and my request for the installation of a water shut-off valve. I received a reply and reasonable estimate for doing the job that I accepted. We made an appointment for the work to be done and Mr. Rami Hinawe and his helper showed up on time and finished in a very short time did a very nice job. I appreciated his suggestions and accepted them. Mr. Hinawe is a very decent and friendly person who I personally enjoyed meeting and I will definitely call him again for a couple of other plumbing problems that I described to him.
TE Pastrick
TE Pastrick
21:45 05 Aug 19
Rami was informative and very helpful, discouraging unnecessary expense while focusing on the most pressing needs. He made several trips back to his truck to get the right tool/equipment and cleaned up after all was finished. Highly recommend.
b e r a s a l u c e m
b e r a s a l u c e m
02:42 24 Jul 19
Rami takes so much pride in his trade, which shows in his punctuality, integrity for good work and detail, and his customer service. One of his best lines, "I didn't choose plumbing, plumbing chose me." It is very encouraging knowing that Rami was groomed by a long line of plumbers in the family.Rami helped me and my mom conduct a sewer inspection on a home. He was at the property early, and along with getting to watch the real-time video feed of the scope in the sewer lines, he gave us feedback at every point of the inspection. Rami gave us multiple solutions, rather than just trying to sell his most expensive product. I really appreciated the entire experience!Thanks Rami!
saeed sayegh
saeed sayegh
04:39 22 Oct 18
Called pss last minuite and the owner showed up himself , gave me a very reasonable estimate so I approved it right there on the spot! great and friendly service, highly recommended!!
George Alarja
George Alarja
17:29 07 Sep 18
Great first experience they were on time reasonable rates and friendly service I will definitely use them again .
Tom Hindman
Tom Hindman
16:58 06 Sep 18
Plumbing Service Solutions has provided service both at my home and office. They are true professionals. They fix the problems promptly and correctly every time. They are fair and honest, and give great advice. Plus, Rami the owner is just a great guy.
Charly Nuqul
Charly Nuqul
16:26 06 Sep 18
Rami the owner of Plumbing Service Solutions is very knowledgeable and informative. I’ve had Rami out at my place of business and my home several times and every time I am completely 100% satisfied. Plumbing service solutions also always gets the job done the first time and never have to come back for the same issue. I highly recommend Rami and his company for all your plumbing needs.
Vendor Relations
Vendor Relations
21:55 16 Aug 18
Branded Group is pleased to announce that Plumbing Service Solutions, Inc is one of our Preferred Vendors. Our coordinators have rated them an all star technician.
bill mclean
bill mclean
18:04 26 Jul 18
Strongly recommend using Rami & Plumbing Service Solutions, Inc for service calls & new construction projects. Extremely responsive & excellent communicator, which is a rare find in the industry. Timely performance and neatly completed when promised.
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